Information of the service providers answers to frequently asked questions alongside any frequent user questions raised
Notice: Telephony replacement project
In response to BT switching off analogue lines between January 2026 and January 2027, the Telephony Replacement project is currently advising on and coordinating the replacement of centrally managed analogue and critical phone lines as well as managing the transition of Chorus VoIP (digital) lines to Microsoft Teams Phone (also referred to as Telephony over Teams at the University). For more information see the Telephony replacement project webpage.
Frequently Asked Questions will be added to as they are raised.
The service has been assessed as suitable for data classified as Public or Internal only. As per the service's terms and conditions, the service is not suitable for sending sensitive personal or other confidential information.
